Last updated: 24 October 2026
1. Who We Are
Apexal is an AI-native scientific and engineering platform connecting scientific evidence, simulation, materials discovery, optimization, and experimental validation for difficult physical-world engineering problems.
This website is operated by Apexal Advanced Materials, a South African registered enterprise.
Registered Office: No. 31 Tafelberg Road, Finsbury, Johannesburg, South Africa, 1759.
Website: https://apexaltech.com
General enquiries: contact@apexaltech.com
Privacy enquiries: privacy@apexaltech.com
This Privacy Policy explains how personal information may be collected, used, disclosed, and retained when you visit our website or contact us through it.
2. Information We May Collect
The information we process depends on how you interact with our website.
Information you provide
When you submit an enquiry via our contact form, we collect:
- Your name (Mandatory)
- Your email address (Mandatory)
- Your organization (Optional)
- The enquiry category and message content (Mandatory)
Failure to provide mandatory information will result in us being unable to process or respond to your enquiry. Please do not submit confidential technical information, trade secrets, source code, proprietary designs, or other restricted material through the general contact form.
Technical information
When you access the website, technical information may be processed by the website platform, hosting provider (Hostinger), or security services. Depending on the services and configuration in use, this may include your IP address, browser information, device information, requested pages, and information used to diagnose technical problems or prevent abuse.
3. How We Use Personal Information
We may use personal information to:
- Receive, review, and respond to enquiries.
- Assess potential research collaborations, engineering challenges, and technology partnerships.
- Communicate with you about an enquiry you have submitted.
- Operate, maintain, troubleshoot, and protect the website.
- Detect spam, misuse, or unauthorized activity.
- Meet applicable legal obligations and establish, exercise, or defend legal claims where necessary.
We aim to use personal information for purposes that are relevant to the interaction and reasonably expected in the circumstances.
We do not treat submission of a general enquiry as automatic consent to unrelated marketing communications.
4. Contact Form Submissions
Our website uses a contact form to receive enquiries.
When you submit the form, the information you provide is processed to deliver the enquiry to our designated business email account (hosted by Hostinger) and enable us to respond.
Contact form information may be handled by the website software, hosting infrastructure, email service providers, and security services involved in processing the submission.
We do not intentionally request confidential research data, source code, trade secrets, or proprietary technical material through the general enquiry form.
Please contact us before sharing sensitive information so that an appropriate communication channel and, where appropriate, confidentiality arrangements can be considered.
General contact: contact@apexaltech.com
5. Legal Basis and Responsible Processing
Where applicable, personal information is processed for purposes such as responding to requests, taking steps requested by an individual before entering into a potential business relationship, pursuing legitimate business and security interests, complying with legal obligations, or on another lawful basis appropriate to the circumstances.
We seek to limit processing to information reasonably necessary for the relevant purpose.
6. Disclosure to Service Providers and Other Parties
We may disclose or permit access to personal information where reasonably necessary to:
- Website hosting and infrastructure providers (Hostinger).
- Email and communications service providers (Hostinger).
- Website security, maintenance, and spam-prevention services.
- Professional advisers or authorities where required or permitted by law.
Service providers may process information under their own terms and privacy practices. Information may also be disclosed where necessary to protect rights, investigate misuse, or comply with a lawful request.
We do not offer personal information for sale to third parties.
7. International Processing
Some technology or infrastructure providers may process information in countries outside South Africa. Whether this occurs depends on the services and configurations used by the website and its service providers. Where applicable, cross-border transfers of personal information are handled in accordance with relevant legal requirements and appropriate safeguards.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining relevant business correspondence, resolving disputes, and meeting legal obligations.
Retention periods may differ depending on the type of information and the circumstances. Enquiry emails may remain in business email accounts or backups until they are deleted under the applicable retention practices.
9. Cookies and Similar Technologies
The website uses cookies or similar technologies required for website functionality, administration, security, or other features enabled on the site. WordPress administration and login functions may use cookies when those functions are accessed. Third-party embedded content or services, if present, may also use their own cookies or collect information according to their respective privacy policies.
10. Embedded Content and External Websites
Pages on this website may contain links to external websites or, where enabled, embedded content such as videos, images, maps, or other media. External websites operate independently and may collect information, use cookies, or process interactions according to their own policies.
11. Information Security
We take reasonable steps appropriate to the nature of the information and the operation of the website to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmission or electronic storage can be guaranteed to be completely secure. Visitors should avoid submitting confidential or highly sensitive information through a general website enquiry form.
12. Your Privacy Rights
Subject to applicable law, you may have rights to request access to personal information, request correction of inaccurate information, request deletion where appropriate, object to certain processing, or exercise other rights available under applicable data protection law (POPIA).
Information Officer: Farayi L. Temera
Privacy enquiries: privacy@apexaltech.com
If you believe your personal information has been handled unlawfully, you have the right to raise a complaint with the Information Regulator (South Africa):
- Email: enquiries@inforegulator.org.za / POPIAComplaints@inforegulator.org.za
- Website: https://inforegulator.org.za/
- Address: Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191.
13. Children’s Privacy
This website is intended for professional, scientific, engineering, research, and business engagement. We do not intentionally seek personal information from children through the general enquiry form.
14. Changes to This Policy
We may revise this Privacy Policy when our website, services, data-handling practices, or legal obligations change. The latest version will be published on this page with its updated date.
15. Contact Us
For questions or requests concerning this Privacy Policy or personal information processed through the website, contact:
Information Officer: Farayi L. Temera
Privacy enquiries: privacy@apexaltech.com
General enquiries: contact@apexaltech.com
Website: https://apexaltech.com